Last Updated: September 30th, 2024

Privacy Policy

We prioritize data privacy and security. Kindly review our Privacy Policy. Your use of the Site signifies your agreement to be bound by our Privacy Policy, which is an integral part of these Terms of Service. It’s important to note that the Site is hosted in the United States.

For users accessing the Site from the European Union, Asia, or any region with laws differing from those in the United States regarding personal data collection, use, or disclosure, continued use of the Site constitutes a transfer of your data to the United States. By using the Site, you expressly consent to have your data transferred to and processed in the United States.

Additionally, we do not knowingly accept, request, or solicit information from children, nor do we knowingly market to children. In accordance with the U.S. Children’s Online Privacy Protection Act, if we become aware that anyone under the age of 13 has provided personal information without verifiable parental consent, we will promptly delete that information from the Site.

Introduction:

This Privacy Policy outlines how senquest.gg, acting as the Data Controller, is dedicated to safeguarding your privacy. We detail the collection, retention, processing, sharing, and transfer of your personal data when you visit the Website and/or the Application and use our Service.

All policies may be updated without prior notice, and any changes will be communicated before taking effect.

This Privacy Policy exclusively applies to websites, applications, or services owned by SenQuest. Products or services without our copyright notice are not governed by this Privacy Policy.

Personal Data:

By Personal Data or Data, we mean any information that can identify you or be connected to you indirectly, collected during your use of SenQuest.gg Service.

You agree that we bear no liability for any loss or corruption of such data, and you hereby waive any right of action against us arising from any such loss or corruption.

Personal Data We Collect From You:

  1. Basic Account Data:

    This includes Personal Data provided by you or collected by us to facilitate your sign-up for and use of the Service.

  2. Personal Data Collected from Third Parties:

    When signing into SenQuest.gg through your Twitch account, we receive User data (email, avatar, and username) from Twitch.tv.

  3. Usage Data:

    Information related to Token Balance, technical support emails, confidential Support information, purchased crates, received codes, and IP address/location information to prevent botting and token distribution exploitation.

We are committed to protecting your privacy, and you can be assured that all data collected is handled with care and in accordance with applicable laws and regulations.

Cookies

We use Cookies to track the activity on Our Service and store certain information.

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

We use both Session and Persistent Cookies for the purposes set out below:

  • Necessary / Essential CookiesType: Session CookiesAdministered by: UsPurpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
  • Cookies Policy / Notice Acceptance CookiesType: Persistent CookiesAdministered by: UsPurpose: These Cookies identify if users have accepted the use of cookies on the Website.
  • Functionality CookiesType: Persistent CookiesAdministered by: UsPurpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

Use of your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.
  • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
  • To contact You: To contact You by email, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
  • To provide You with news, updates, special offers and general information about the website and events.
  • To manage Your requests: To attend and manage Your requests to Us.
  • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
  • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
  • With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
  • With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your profile.
  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Delete Your Personal Data

You have the right to request that We assist in deleting the Personal Data that We have collected about You.

Our Service may give You the ability to delete certain information about You from within the Service.

You may update, amend, or delete Your information at any time by contacting us via our support channels. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.

Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other Legal Requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Terms and Termination

These Terms of Service will remain in full force and effect for the duration of your use of the Site. Without limiting any other provision of these Terms of Service, we reserve the right, at our sole discretion and without notice or liability, to deny access to and use of the Site (including blocking certain IP addresses) to any person, for any reason or for no reason. This includes, but is not limited to, breaches of any representation, warranty, or covenant contained in these Terms of Service or any applicable law or regulation.

We retain the right to terminate your use or participation in the Site or delete your account and any associated content or information that you posted, at any time, without warning, in our sole discretion.

In the event of the termination or suspension of your account for any reason, you are expressly prohibited from registering and creating a new account. This prohibition applies whether using your own name, a fictitious or borrowed name, or the name of any third party, even if you are acting on behalf of that third party.

We reserve the right to enforce these measures to maintain the integrity of the Site and to uphold the terms and conditions set forth in these Terms of Service. Your compliance is essential to ensure a fair and secure environment for all users of the Site.

Governing Law

These Terms of Service and your use of the Site are governed by and construed in accordance with the laws of the State of [Texas]. These laws apply to agreements made and are intended to be entirely performed within the State of [Texas], without regard to its conflict of law principles.

This choice of law provision ensures that the interpretation and enforcement of these Terms of Service are aligned with the legal framework of the State of [Texas]. It establishes a clear jurisdiction for the resolution of any disputes or legal matters related to the use of the Site, providing a basis for consistency and clarity in legal proceedings.

Corrections

While we strive for accuracy, there may be information on the Site that contains typographical errors, inaccuracies, or omissions, including but not limited to descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies, or omissions promptly. Additionally, we retain the right to change or update information on the Site at any time, without prior notice.

This commitment to correction and updating ensures the accuracy and reliability of information on the Site. We aim to provide clear and precise details, and any necessary corrections will be made to enhance the overall user experience.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Disclaimer

The Site is provided on an as-is and as-available basis. By using the Site and our services, you acknowledge that your usage will be at your sole risk. We, to the fullest extent permitted by law, disclaim all warranties, whether express or implied, in connection with the Site and your use thereof. These include, but are not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We make no warranties or representations about the accuracy or completeness of the Site’s content or the content of any websites linked to the Site. We assume no liability or responsibility for:

  1. Errors, mistakes, or inaccuracies of content and materials.
  2. Personal injury or property damage, of any nature whatsoever, resulting from your access to and use of the Site.
  3. Any unauthorized access to or use of our secure servers and/or any and all personal information and/or financial information stored therein.
  4. Any interruption or cessation of transmission to or from the Site.
  5. Any bugs, viruses, Trojan horses, or the like transmitted to or through the Site by any third party.
  6. Any errors or omissions in any content and materials or for any loss or damage of any kind incurred as a result of the use of any content posted, transmitted, or otherwise made available via the Site.

We do not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the Site, any hyperlinked website, or any website or mobile application featured in any banner or other advertising. We will not be a party to or in any way be responsible for monitoring any transaction between you and any third-party providers of products or services.

As with the purchase of a product or service through any medium or in any environment, you should use your best judgment and exercise caution where appropriate.

Electronic Communications, Transactions, and Signatures

Visiting the Site, sending us emails, and completing online forms constitute electronic communications. By using the Site, you consent to receive electronic communications. You acknowledge and agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email, and on the Site, satisfy any legal requirement that such communication be in writing.

Use of Electronic Signatures, Contracts, and Records:

By using the Site, you explicitly agree to the use of electronic signatures, contracts, orders, and other records. Additionally, you consent to the electronic delivery of notices, policies, and records of transactions initiated or completed by us or via the Site.

Waiver of Certain Rights:

You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction that necessitate an original signature, or the delivery or retention of non-electronic records. This waiver also extends to requirements related to payments or the granting of credits, which you agree may be done exclusively through electronic means.

This acknowledgment and agreement embrace the efficiency and practicality of electronic communications, transactions, and signatures, facilitating a seamless and streamlined interaction between you and us through the digital platform provided by the Site.

 

MISCELLANEOUS

These Terms of Service, along with any policies or operating rules posted by us on the Site, constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms of Service shall not operate as a waiver of such right or provision.

FULL PERMISSIBLE OPERATION:

These Terms of Service operate to the fullest extent permissible by law. We reserve the right to assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control.

SEVERABILITY:

If any provision or part of a provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms of Service. This determination does not affect the validity and enforceability of any remaining provisions.

NO JOINT VENTURE OR EMPLOYMENT:

There is no joint venture, partnership, employment, or agency relationship created between you and us as a result of these Terms of Service or the use of the Site. You expressly agree that these Terms of Service will not be construed against us by virtue of having drafted them.

WAIVER OF DEFENSES:

You hereby waive any and all defenses you may have based on the electronic form of these Terms of Service and the lack of signing by the parties hereto to execute these Terms of Service.

This section encapsulates various important aspects of our relationship and the framework under which these Terms of Service operate. It ensures clarity, protection, and mutual understanding between you and us.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

Support